Fast, free and contactless delivery
Free 12-month warranty
Only as-good-as-new quality phones
Reduces e-waste


Our Policy

Changed your mind? You can return any unwanted Aznu phone up to 30 days after purchase. Just make sure your items:

• Are unused and in their original condition (including all labels and tags intact, and with all original accessories included (i.e. USB cable and wall charger)
• Don’t contain personal data or have been manufacturer-registered
• Have proof of purchase such as receipt or delivery note

We want to make sure your phone is safe and sound when it gets back to us. So make sure you pop it in suitable packaging before sending it back. The better condition the phone is when we receive it, the sooner we can send it on its way to a new, loving home.

If you have any problems completing this form please contact

Submit your return

if your device is within 30 days of your purchase please visit

Please Note – Collections take place Mon to Fri, between 9am and 5pm (a timed slot cannot be specified) via a tracked courier service. Deliveries take place Mon to Sunday, between 9am and 5pm. Please expect up to 5 working days between the collection and the return of your device.
(screen shot of order confirmation email, photo of receipt etc.)
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